Hi Reader, A few weeks ago, some of our servers were hacked. The days that followed were pretty intense (think late nights, heads down and dedicated to a quick clean-up). This was the second security incident we experienced in the past year (the one before that had been at least 10 years ago). When that last incident happened, we had put in additional safeguards, so our immediate priority was understanding how it could have happened again. Hazel and I leaped into action as soon as we caught...
6 days ago • 2 min read
Hi Reader, Phone calls are my love language. I know. In a world powered by texts and emails, that might be an unpopular opinion. Sure, you can always have too much of a good thing, but there’s a reason why my catch phrase is still “just call me.” Whether we worked together 3 days ago or 3 years ago, if something comes up, a quick call is the best way for us to get to the bottom of things. I can collect the context I need (without needing a massive email chain) and point you in the right...
26 days ago • 1 min read
Hi Reader, May was full of moments that remind us why we love the work we do: celebrating personal growth, creating space for meaningful business connections, and helping mission-driven organizations show up more clearly online. We’re excited to share a few recent milestones from the Drio world, including Hazel’s MBA, a CCBC webinar on leveraging your network, and three new website launches we’re proud to celebrate. 🎓 Celebrating Hazel’s MBA Milestone Hazel’s 21-month MBA journey challenged...
about 1 month ago • 2 min read
Hi Reader, Our clients have been asking us a lot about SEO and how to prioritize it now that AI search is so huge. There’s real confusion and even some fear, which I think is natural. The unknown of new technology is daunting. Especially when there are so many conflicting opinions floating around online. I’m a website developer, and I still have to stay on my toes to keep up to date. These things move fast, and we’re all constantly learning. But that’s my job! I’m sure you’ve heard people...
about 1 month ago • 1 min read
Hi Reader, I’ve been thinking a lot about the story of Pablo Picasso and the napkin sketch lately. As legend has it, a woman was walking by a Parisian cafe one day, when she spotted Picasso drawing on a napkin. She was a big fan, so she walked up to the famous painter and asked if she could buy the sketch. Picasso responded with, “Yes, that will be 1,000,000 Francs.” The woman was surprised because she had just seen how quickly Picasso had created the drawing. It couldn’t have been more than...
about 2 months ago • 1 min read
Hi Reader, April brought a season of celebration, renewal, and exciting milestones for our team. From enjoying spring break with loved ones to launching new sites and welcoming a new baby to our VA team, this month was filled with moments that reminded us how much growth and joy can happen both personally and professionally. đź’™ A Joyful New Arrival: Welcoming Baby Jack! Katie, our amazing Drio Virtual Assistant, is overjoyed to share the arrival of her son, Jack Hayes Lewis, born on April 4,...
about 2 months ago • 2 min read
Hi Reader, A few weeks ago, our Project Manager, Justyne, visited Hazel and me here in Baltimore. When Justyne came to visit, we explained that Baltimore feels like a small town, even though more than 570,000 people live in the city. Many of us have been here for decades, if not generations, so it often seems like everyone knows each other. There’s a reason one of the city’s nicknames is “Small-timore.” She quickly saw what we meant. On the drive back from the airport, she spotted a sign with...
2 months ago • 1 min read
Hi Reader, Ever since we started Drio, we set out to build our business on connections. I believe, at the end of the day, the biggest gift any of us can give is our time and attention. When you apply that to your client experience, your people come back. That can make or break your business. For example, just recently, a client rehired us for a website refresh. We had worked with them a few years ago, and they wanted to make sure everything was keeping up with how their business had evolved....
2 months ago • 1 min read
Hi Reader, March was full of meaningful moments for our team and community. From celebrating women in Baltimore to reconnecting with our own team and gathering fresh inspiration at a nonprofit technology conference, this month reminded us how much power there is in connection. 💜 Celebrating International Women’s Day On March 4, Hazel and Rachel hosted Monument Women’s Creative Alliance’s 4th Annual International Women’s Day Soirée, and we’re still reflecting on what a special evening it was....
3 months ago • 3 min read
