Can you be friends with your clients?
|
Hi Reader, There are few things I love more than a long heart-to-heart with friends. Ever since I was a kid, twirling the phone cord around my finger into the wee hours of the night, I’ve believed nothing beats knowing my friends are there for me, and I’m there for them. When we first started building Drio, I realized pretty quickly I wanted to bring that personal value into business. Over 13 years later, it’s no wonder we consider so many of our clients friends. It just kind of happens when you work with us. Not everyone wants that, and that’s okay. Some larger marketing firms and businesses prefer to keep things more transactional. But around here, we truly believe “Friendship is the business model,” as Chris Corrigan says. We’re there to solve a marketing problem or build a website, of course. We also want to know you. We want to understand your values and your business’s razón de ser (reason for being). Not to mention, friendship makes the process a whole lot more fun! We get to connect on what it means to be business owners, parents, women, creatives—or Mariah Carey fans. You can’t get that with a more surface-level business relationship. That’s why we don’t have customer ID numbers. When you need support (whether it’s five minutes or five hours), you’re not just another name in our system. We’re always just an email or heart-to-heart phone call away. With that in mind, coffee soon? Let’s catch up!
|
Hi! I'm Rachel, the Left Brain of Drio.
Hi Reader, May was full of moments that remind us why we love the work we do: celebrating personal growth, creating space for meaningful business connections, and helping mission-driven organizations show up more clearly online. We’re excited to share a few recent milestones from the Drio world, including Hazel’s MBA, a CCBC webinar on leveraging your network, and three new website launches we’re proud to celebrate. 🎓 Celebrating Hazel’s MBA Milestone Hazel’s 21-month MBA journey challenged...
Hi Reader, I’ve been thinking a lot about the story of Pablo Picasso and the napkin sketch lately. As legend has it, a woman was walking by a Parisian cafe one day, when she spotted Picasso drawing on a napkin. She was a big fan, so she walked up to the famous painter and asked if she could buy the sketch. Picasso responded with, “Yes, that will be 1,000,000 Francs.” The woman was surprised because she had just seen how quickly Picasso had created the drawing. It couldn’t have been more than...
Hi Reader, April brought a season of celebration, renewal, and exciting milestones for our team. From enjoying spring break with loved ones to launching new sites and welcoming a new baby to our VA team, this month was filled with moments that reminded us how much growth and joy can happen both personally and professionally. 💙 A Joyful New Arrival: Welcoming Baby Jack! Katie, our amazing Drio Virtual Assistant, is overjoyed to share the arrival of her son, Jack Hayes Lewis, born on April 4,...